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Return/Refund Policy

A 100% Satisfaction Guarantee is promised on all urns, keepsakes,fashions, and jewelry. If the urn has arrived and you decide you do not want it for whatever reason, return it to our address below to Mr. Alfred within 10 days of delivery for a refund . 60 Days non-delivery refund for missing/lost orders after our manually verification with couriers.

3100 Lorna Rd. Suite 312 Hoover, AL 35216, U.S.A

Items that cannot be returned / refunded

  • Any item that has been personalized.
  • Urns or jewelry that has been filled.
  • Return shipping will be paid by: Buyer.
  • Items that have been damaged or tampered with by the customer.
  • Expedited shipping charges are not refundable unless a shipping error occurs on our behalf.
  • Orders are out of reasonable control.
  • Items not returned within 10 days of delivery (20 % restock fee apply)

Contact us for more details.

      Mail :  alfred3386@sina.com