Caskets & Urns Shipping Policy
What happens after you place your order & Free Shipping?
Our staff takes great care to be sure that each order is inspected and packed well, as we pass your order into the hands of the United States Postal Service or UPS for delivery. Occasionally an item can arrived damaged. If this happens contact us immediately, and we will arrange for a new urn to be shipped to you.
Available Shipping Methods and Costs
We offer free Standard Ground and affordable express shipping options. Our competitors typically hide their excessive express shipping costs. You can avoid this surprise, save money, and get your item when you need it by purchasing from us.
When Will Your Order Arrive?
If shipped ground, your order will arrive in 1 - 6 Business days (Business days do not include weekends and holidays) after shipping. Please contact us if you have questions about when your order will arrive.
What is the status of your order?
Please check your email for the tracking code we include in your completion status email. A Fedex code will have 12 digits and no letters, ie. 866783016467. A USPS Priority Mail code will have 20 numbers. Please go to www.ups.com or www.fedex.com.
Customer Satisfaction can be assured through good communication. Please call or email us